So you want your organisation to be famous for serving the interests of your customers?
I’m Rayyan Karim, and I want to help transform your organisation so you can develop a culture that allows you to attract and keep top talent while consistently outperforming your competitors.
And the worst part is, you have a vision of the organisation you would love to see, but you just don’t have the time or internal capability to make it happen.
There’s a pot of gold at the end of that rainbow, you just don’t know how to get there.
Prioritising individuals and interactions:
Over processes and tools; focusing on the people who make the magic happen and how we interact with each other OVER using a tool to communicate information
Seeing improved product and service:
Over comprehensive documentation; focusing on making the magic happen better versus writing packs and documents without any value-add to the customer
Placing customer collaboration over contract negotiation
And listening to your end customers behaviour quantitatively and qualitatively so you can make optimal decisions
Responding to change over simply following a plan
And learning to adapt quickly to the change in customer behaviour and learn how to plan effectively
But, up until this point, your team is working under the wrong type of motivation.
Understand that there are only two ways to motivate people into action …
Intrinsically, with inspiration.
Or extrinsically, with manipulation.
And, right now, it’s likely that your team is being extrinsically motivated by their fortnightly cheque – and little else.
It will always be an uphill battle if you’re trying to motivate your team extrinsically.
But here’s the deal:
Smart people do not need to have their activity managed.
Instead, they need help in understanding the customer problem to solve, the customer opportunity they can create, and they need to be trusted to work together to produce a valuable outcome for the end customer.
In a battle of extrinsic vs Intrinsic, intrinsic wins every time.
Ready to get your employees motivated the right way and working for the good of your customer?
All organisations have a variety of different constraints, pressures, and competing resources. We want to start our thinking without any of these perceived barriers. Once we are clear on the highest vision and most compelling outcome for your organisation we are able to design custom strategies to get you to where you want to be.
We want to understand how “work to be done” flows throughout your organisation. You can expect us to join your team meetings, hold 1:1 interviews and facilitate group sessions. This allows us to best understand what is really happening in your organisation before we begin shaping our strategy to create the organisation you want to see.
As the popular saying goes, “there are many ways to chop an onion” and the right way depends on who you are cooking for, what you are cooking, and why you have decided to cook.
We will discuss several options with you before we collaborate on designing the most effective approach for your organisation.
After all, context is king, and you will have a much richer picture of your unique organisational complexities.
Our methods are always centred on empowering your staff to take greater responsibility, control, and ownership of bringing reality to your rhetoric.
Your teams will turn all inherent problems into opportunities before co-designing safe-to-fail implementation plans that allow for rapid learning and validation.
Our delivery methods always ensure accountability, clear communication, and rapid learning.
Note that Level Up requires significant leadership support, access to internal resources, and time for staff to spend in workshops, in 1:1 interviews and in group feedback sessions. We remove “management” structures and replace them with systems of information flow and decision making at scale that installs inspirational leadership, empowered teams, and fast decision making.
through early and continuous delivery of value
that creates your customer’s competitive advantage by welcoming changing requirements – even in late development
with a preference to the shorter timescale
Rallying all people involved in the problem to work together to design and deliver the opportunity
around motivated individuals and giving them the environment and support they need so you can trust them to get the job done
Emphasising face-to-face and video communication as the most efficient and effective method of conveying information
Ensuring that the primary measure of progress is always validated customer outcomes
Finding a constant, sustainable pace for all the employees within your organisations so they can continue indefinitely
with continuous attention to technical excellence
and the art of maximising the amount of work not done
so they can create the best architectures, requirements, and designs
NOTE: Level Up is NOT a giant international consultancy with prices you cannot afford and programmes which are so rigid they do not adapt to your specific context (and, therefore, eventually fail).
Instead, we create a solution for you based on the context of your organisation and utilize world class knowledge on the topics of motivation, teamwork, leadership, innovation and organisational change – all in one hands-on program.
When your organisation works with us in Level Up, we listen to your organisational vision, audit where you are now, design the solution, and then facilitate the workshops, meetings and data entry for the first 6 weeks. Then, in the last 6 weeks we begin the knowledge transfer and capability uplift so that your staff run the meetings, own the process, and thrive without our support.
We believe in the work we do in Level Up and, because of that, will work with you until your team is able to facilitate the leadership system and structures we help you to create.